Transcript:
Interviewer:
Now, tell me your name if you would?
Mrs. Fleming:
Nicole Fleming
Interviewer:
Okay, so I’ll just pose a few questions so you – just casual dialogue and here we go. What is it about Alan that compels you to keep coming back to him?
Mrs. Fleming:
He is probably the physician or doctor that I found that is only happy with himself if he goes a hundred percent. I’ll give you an example: today the girl was cleaning everything before and this is the first thing that I noticed when I first went to him that there was nothing left [to do]. It was just precise and done just right.
Interviewer:
Yeah and you’ve come from how far to reach his office today?
Mrs. Fleming:
Jupiter, which is twenty-three miles.
Interviewer:
Okay, now for you to do that, you have probably passed twenty ophthalmologists on the way so…
Mrs. Fleming:
It was not even a concern. No, once I found out he was back in business — yes.
Interviewer:
And what has he — how long have you known him and been receiving care from Alan?
Mrs. Fleming:
Probably twelve years or more.
Interviewer:
And what kind of things has he provided for you?
Mrs. Fleming:
I had gone to a doctor that thought I had macular degeneration and I wanted a second opinion – and was talking around where we live in Jupiter. And I went to Dr. Schuster at the time and he said, “No, you’ve got cataract.” I actually had two. Because of the fact that I live off shore, normally they wait two weeks. He did both of them a week apart because I was still young at the time and I never had any problem or anything. But he also – I was really, really mad at the first doctor that I had gone to, which was in Palm Beach of all places, because there were people there that he [that doctor] was taking advantage of and I did write a letter and he [Dr. Shuster] was kind enough to sign it for me and send it to the board in Florida that overlook people that probably should not do things. I just felt vindicated, number one, because I have no reason to go against somebody’s work or anything but that was so flagrant that this doctor wanted to operate on me the very next day. The pressure was on; I was there for four hours and I could not see because of all the crap he put [in my eye]. And the other experience with Dr. Schuster was like a hundred percent opposite and so he had me.
Interviewer:
Very well said. So if you were speaking to somebody and you said “I think you should consider Alan Shuster as your Opthamologist” it would be “I think you should consider Alan Shuster as your ophthalmologist because…”
Mrs. Fleming:
Professionalism, knowledge, and just also the fact that he’s extremely sincere – and you got honesty.
Interviewer:
Thank you very kindly, awesome.
The beauty and the value of the gift of sight pours unspeakable blessing into our lives.
When I interviewed Nicole Fleming, I learned the precarious position in which she once found herself – and the wonderful rescue for her eyes she found when she received care from Dr. Alan Shuster.
When Nicole speaks of Dr. Shuster, she uses words and phrases like a hundred percent, precise, done just right, professionalism, knowledge, and the fact that he’s extremely sincere and you got honesty.
Any business person, any service provider, and any doctor would drool to have such words spill effortlessly from the lips of his or her served clients or patients. This is a Yelp five-star rating on steroids — and you hear the exact same type of words from his patients – patient after patient after patient after patient – because he has lived and practiced in a manner worthy of such accolades!
